Senior Community Contact Information

Start by comparing options online to narrow down your choices:

• Compare services, amenities, and locations online
• Read reviews from families who have toured
• Identify must-haves versus nice-to-haves
• Consider proximity to family members and healthcare

Once you have identified communities worth visiting, arrange tours at your convenience:

• Call or use our online form to arrange a visit
• Choose a time that allows for unhurried exploration
• Request custom assisted living tours based on your specific interests
• Ask if you can join for a meal during your visit

Prepare questions in advance to gather the information you need, such as:

• What is included in the monthly rate?
• How do care plans adjust as needs change?
• What is the team-to-resident ratio?
• How does the community communicate with families?
• Are there additional fees beyond the base rate?
• Is it a type B assisted living community that lets residents age in place?

Pay attention to details that reveal how the community operates daily:

• Cleanliness and maintenance throughout the community
• How team members interact with residents
• Resident engagement during activities and meals
• Accessibility features and apartment layouts
• Measures like emergency call systems
• Outdoor spaces and common areas

Much of the tour process remains the same for memory care, but there are specific considerations:

• Ask about specialized training for team members working with dementia
• Observe how secure neighborhoods allow freedom within boundaries
• Inquire about daily routines and structured activities designed for memory support
• Look for calming environments with clear signage and familiar layouts
• Request information about how the community handles behavioral changes
• Ask how families stay informed about their loved one’s daily experiences